TERMS OF SERVICE &
MASTER ENGAGEMENT AGREEMENT

All engineering, design, and digital architecture work is delivered in strictly defined, sequential sprints according to the approved Statement of Work (SOW) or Project Estimator Specification.

• Sprint 0 (Discovery & Schematics): Technical architecture review, relational schema design, edge routing topology, and initial design tokens.
• Sprint 1-2 (UI Engineering & Tokens): Fluid typography, Storybook component library, and GPU-accelerated interaction models.
• Sprint 3-4 (Edge Integration): Headless CMS connection, Next.js 15 Partial Prerendering, and dynamic edge workers.
• Sprint 5 (Cutover & CWV Verification): Global stress testing, Core Web Vitals audit, and zero-downtime DNS deployment.

Timely delivery depends on rapid stakeholder feedback. The Client agrees to:

• Provide access to domain registrar DNS, CDN portals, and third-party API credentials within 5 business days of project kickoff.
• Designate a primary technical decision-maker authorized to approve sprint milestone sign-offs.
• Return formal review feedback on staging build links within 3 business days to maintain agreed delivery cadences.

Engagement capital is structured strictly against empirical deliverables rather than arbitrary billable hours:

Payment terms: Net 15 from milestone acceptance date via SWIFT wire or corporate Stripe invoicing.

All works produced under the SOW—including front-end codebases, custom microservices, database schemas, graphics, typography pairings, and layout models—are works made for hire.

Full legal title and unencumbered copyright transfer to the Client immediately upon receipt of final milestone settlement. ThemeImpact retains no ongoing claim, licensing requirement, or vendor royalty.

ThemeImpact contractually warrants that flagship templates will attain an average Google PageSpeed / Lighthouse score of 95/100 or higher on production cutover under standard mobile throttled 4G parameters:

• Largest Contentful Paint (LCP): ≤ 1.2 seconds
• Interaction to Next Paint (INP): ≤ 60 milliseconds
• Cumulative Layout Shift (CLS): 0.000 flat score

If verified benchmarks fail to satisfy these targets due to architectural flaws in our deliverables, our principal engineers will optimize without billing until performance thresholds are verified.

We provide a 12-month (365 days) defect warranty following DNS cutover. If any component, script, or layout developed by ThemeImpact exhibits runtime errors or broken layouts on modern evergreen browsers (Chrome, Safari, Firefox, Edge), remediation is performed without charge.

All business metrics, pre-release branding, code repositories, and user credentials received from the Client are treated as Strictly Confidential. Neither party shall disclose proprietary details to any third party without express written authorization.

ThemeImpact’s total aggregate liability under any cause of action shall be limited to the total fees received under the applicable SOW. Neither party shall be liable for indirect, incidental, or consequential damages.

Disputes unresolved by good-faith negotiation within 30 days shall be referred to final, binding arbitration administered by the Singapore International Arbitration Centre (SIAC) or ICC International Court of Arbitration.

Either party may terminate the engagement for material breach upon 14 days' written notice. In the event of early termination, the Client receives full rights to all completed work and code branches created up to the date of notice upon pro-rata payment of completed milestone work.